greenbee.com Part of the John Lewis Partnership

Accessibility

We are committed to making the Greenbee website accessible to everybody and have included features that make it easier to use by those with visual disabilities. We are continuing to extend these features throughout the site and we will also add new accessibility features based on the feedback we receive from users.

If you are unable to access any of the areas of Greenbee.com, you can get help by email or by telephone on 0845 610 0333 (this service is provided by Waitrose)

The sections below give some advice about accessing the site.

How to increase the text size

Most of the text on the site can be resized by changing your browser's settings.

To increase the text size on Internet Explorer for Windows

  1. Click on View (or hold down alt and press v at the same time).
  2. Select Text Size from the dropdown menu (or hold down alt and press x at the same time).
  3. Use the mouse or the cursor keys to select Larger or Largest (press enter to select the size you require)

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Using Greenbee.com without a mouse

Many web browsers have keyboard shortcuts that you can use with any sites.

Here are some useful ones that work in both Internet Explorer and Firefox:

  • tab - jump to the next link or form entry box on the page
  • shift + tab - jump to the previous link or form entry box on the page
  • alt + left cursor key - go back (equivalent to clicking the 'back' button)
  • alt + right cursor key - go forward (equivalent to clicking the 'forward' button)
  • F5 - refresh the page (equivalent to clicking the 'refresh' button)
  • spacebar - select/deselect a checkbox when the keyboard focus is on it
  • ctrl + f - find on this page

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Advice if you use a screenreader

Headings

The fastest way to get to the main part of each page is to jump to the main heading of the page. For example, in Jaws press h until you hear heading level 1 read out.

New windows

Please be aware that some links on Greenbee.com open in new windows, for example links on our Travel pages. Where possible we have put in warning text saying "opens in a new window" after these links.

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